I have been so lucky that I traveled few countries and got the chance to know the people of different cultures, languages, and customs. I have few experiences at different Airports which I will post in the following days.
Qist No. 1 – Negotiations Skills
Quid-e-Azam International Airport – Karachi:
I was at the custom counter where the officers negotiate with another passenger and u know what I mean right? The dialogues between them as follows:
Passenger: No, I cant pay Rs. 2000 as I don’t have it
Officer: I am sorry, I cant help u out as I promise myself that I will not accept anything below 2000.
Passenger: Sir, believe me, I really don’t have 2000 Rs. I have only 1500.
Officer: Aray Yaar, I said u its against my principal.
==== the negotiations continues, and at last there was another officer join the negotiation and his role was a mediator, now can u imagine how he mediated ======== U cant …right?
Mediator: Aray meray bhai, if he (officer) cant accept 1500 than pay 2000
Passenger: Repeats the same above said
Mediator: aik to yaar tum log tang bohat kartay ho and he takes the 500 Rs from his wallet and handed over to the customer and said include ur 1500 so that it will be 2000 and give it to the Officer…..
Passenger: (did wat he was asked to do)
And they all live happily ever after …… this is wat negotiation all about. Everything was so quick and easy that hardly takes 5 minutes and the customer was thru.
Qist No. 2 – Communication Skills
Dhaka International Airport – Dhaka
I went to Dhaka to set up the office of my employer. While coming back to Karachi, I was at the lounge of Dhaka Airport then a guy came to me and ask me ‘smthg’ in Bangla. I replied that I don’t know Bangla. He kept quite for a minute and turned to me and said “Yoooouuuu made in Pakistan” and I replied ‘Yes’. This is wat communication is all about. Just to pass the message thru verbal communication and if not than use non-verbal communication.
More Qists to follow ….
ciao